What is an corporate intranet portal (and how does it affect the employee experience?)
An corporate intranet portal is a private network built to facilitate internal communication, collaboration, and synergy. Therefore, the intranet plays an important role in the soundness of the employee experience, also known as EX.
How was your employee experience? Well, it’s like a customer experience – as you know, the absolutely important aspect of all B2C brands, especially e-commerce brands, is the employee, not the customer.
According to a Deloitte survey, 80% of executives believe EX is important. The problem is that only 59% of respondents feel they are not or to some extent ready for the challenges associated with delivering EX.
Note that EX refers to the employee’s perception of the organization. This includes everything from their working conditions, salary, training opportunities, and personal relationships with other employees.
As you can imagine, employee intranet solution intranets can make or break the employee experience. Therefore, you should consider using an intranet CMS.
What is an intranet CMS?
A CMS (Content Management System) is a platform for creating, publishing and managing websites. For Corporate Intranet Portal content management systems, we have software that can build, deploy and manage intranet ecosystems.
That means employees don’t have to utilize seven different technologies just to share documents and track project progress. Instead, all communications can be stored in an integrated portal (also known as an intranet platform).
Best Use Cases for Intranet CMS
There are many uses for corporate intranet portal platforms. In this section, we’ll cover some of the best use cases for using an intranet CMS.
[Intranet use case #1] Employee Portal
Probably the most common use case for an corporate intranet portal CMS platform is to create employee portals. An employee portal, sometimes called a corporate portal, is a secure site that allows employees to easily share and discuss information within a company. This allows employees to stay connected and stay up to date with the latest events and news.
Employee portals allow employees to access specific information, including personal records such as wages and benefits. Additionally, you can access calendars and other employee information.
[Intranet Use Case #2] Employee Onboarding
Employee onboarding is the process by which new employees acquire the knowledge, skills, and behaviors required to become effective members of an organization.
A good employee onboarding platform has engaging content such as videos and introductory documents. New hires also embark on a journey to reach certain milestones, such as years of service.
[Intranet Use Case #3] Admin and Execution Portal
In addition to using an corporate intranet portal CMS for employees, you can also create an intranet CMS for managers and supervisors. Executives and executives alike need a comprehensive view of the data and tasks happening across the organization. Modern Employee Intranet Solution systems can also combine and integrate multiple workflows, including approval of personalized feeds. This eliminates the need for managers to access separate systems because everything is in one place.
The management portal also allows administrators to retrieve data from multiple systems using a single user interface.
[Intranet use case #4] Collaboration
Collaboration through an employee intranet solution CMS is achieved by integrating social elements, tools such as Slack, and shared workspaces. The intranet CMS platform also allows collaboration between different departments and offices in different parts of the world and is available to remote workers.
The benefits of collaboration through an intranet CMS platform can help reduce costs, improve relationships between departments, promote better work practices, and increase organizational transparency.
Further research by Deloitte shows that companies that prioritize collaboration are twice as profitable and likely to be as competitors.
[Intranet use case #5] Student Portal
Using an employee intranet solution CMS to create a student portal provides a better “brand-forward” online experience and a more flexible and web-friendly approach to use with back-office and legacy application systems. Also, it better supports the delivery of attractive content.
Today, many universities operate multiple siloed systems, including CRM, ERP, student information systems, learning management systems, staff and faculty directories, and general updates to the university or the university itself.
The latest employee intranet solution CMS helps centralize all these systems, making them easier to manage and providing a seamless experience.